Frequently asked questions

SKINNAX Acne Control Serum is a gentle daily serum for oily and acne-prone skin. It is made with Niacinamides 10% and Zinc 1%.

It helps reduce acne, controls excess oil and minimizes the look of pores. Results vary from person to person, so use it consistently and give your skin time.

It is made for anyone with oily or acne-prone skin. If you are pregnant, breastfeeding or under a doctor's care, please ask your doctor before using any new skincare product.

Each bottle contains 30 ml (1 fl oz) and comes with a dropper, so you can take just the amount you need.

The formula is gentle, but every skin is different. Do a patch test on a small area first, and stop using it if you notice irritation.

Niacinamides 10% and Zinc 1%. The percentages are printed on the box and on the bottle label.

Niacinamide is a form of vitamin B3 that is popular in skincare for oily skin. It helps balance oil, refine the look of pores, support the skin barrier and even out the look of skin tone.

Zinc supports oily and blemish-prone skin. It helps keep excess oil in check and works with niacinamide to help keep breakouts under control.

10% is a common strength in niacinamide serums. To be safe, do a patch test, start with once a day, and build up as your skin gets used to it. If your skin feels irritated, use it less often or stop.

The full list is printed on the box and on the bottle. Please read it before use, especially if you have known allergies.

Cleanse your face and pat it dry. Put a few drops on your fingertips and press gently onto your face, keeping away from the eyes. Let it settle for about a minute, then follow with moisturizer. In the daytime, finish with sunscreen.

A few drops are enough for the whole face. Using more does not make it work faster.

Start with once a day and see how your skin feels. Please also follow the directions printed on your pack.

Results vary from person to person and depend on your skin. Use the serum consistently as part of your routine and give your skin time.

Yes. Apply it after cleansing and before your moisturizer. If you use strong actives such as retinol or exfoliating acids, ask a dermatologist how to combine them with this serum.

Stop using the serum, rinse your face with water and keep your skin moisturized. If the irritation does not go away, please see a doctor or dermatologist.

Click Shop Now on our website, choose your quantity and complete your order. You can also order by sending us a message on WhatsApp.

Yes, we deliver across Pakistan.

Delivery time depends on your city. Message us on WhatsApp and we will tell you the expected time for your location.

Any delivery charges are shown when you place your order. For questions, message us on WhatsApp.

Please message us on WhatsApp as soon as possible with your name and phone number, and we will do our best to help.

Yes. You can pay in cash when your order arrives.

Cash on Delivery is available. For any other payment option, please message us on WhatsApp.

Please message us on WhatsApp as soon as you receive your order, with a photo of the item and your order details, and we will help you.

If there is a problem with your order, contact us as soon as you receive it and we will look into it. For details, message us on WhatsApp.

Message us on WhatsApp at +92 329 6388525, or use the form on our Contact Us page.